The Federal side of this program is excellent, but for some reason, it doesn't carry over all of the data to the New Jersey version. I have to reenter my Schedule C data into the state program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I’ve used this product for years. Relatively easy to use. I love the interview feature, which asks questions to take you step by step trough the relevant forms. Easy to import prior year’s data. Ability of efile or print and mail. Love the ability to save your place, exit, and return later to pickup where you left off.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I have been buying and using your product for 15 years or more, experienced issues for the first time,,, can't rely on the file check any more
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
While trying to claim energy credits, the software would repeatedly make me say "yes" to a section that was a definite no. I finally gave up and went to an accountant. Used this software for 6 years, never again
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Had trouble transmitting final return on 4/15/24. It eventually went through and the company is aware of that. They are reimbursing some of the software cost.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!