Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Iron Bitt Rider
from Tennessee
Verified Purchase:Yes
I have used Tax Cut software for years. Tax Cut
Is straightforward and easy to use. I especially like internsl self check fot errors and possible audit issues.
Is straightforward and easy to use. I especially like internsl self check fot errors and possible audit issues.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Dennis29
from Burlington NC
Verified Purchase:Yes
We have used your software for more than ten years. Up until the last couple of years, we were satisfied, but it has gotten worse instead of better. It has left us wondering if we might get audited. This last year, we couldn't even talk to a real person. The year before, we had to make an appt for someone to call us back. I think it's time to switch.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RonBW
from Los Angeles, CA
Verified Purchase:Yes
I have been using this for a number of years, from back when it was Tax Cut. It does a good job, especially for simple returns. Since we've retired and have more investments it is a little harder, but it still does everything we need.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: tolo
from Lake Wylie, SC
Verified Purchase:Yes
Very comprehensive and easy to use. I have been using the product for years and love the way it automatically pulls in the information from the prior year automatically so it does not have to be re-entered.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: abc0
from MD
Verified Purchase:Yes
I use this tax software by h&r Block it was easy to use and it led me through step by step. I used to search function to find forms for investment documents reporting. All in all the experience was good and it was easy to file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Payextraforstate
from Virginia
Verified Purchase:Yes
The purchase does not include any free electronic filing.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: don10110
from NC
Verified Purchase:Yes
Filed my 2023 and several previous years taxes and have never had a problem.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: PhilM3
Verified Purchase:Yes
Have used this software for years. Seamlessly imports previous years' returns. Excellent leading "interview" format. Pretty good ability to import documents, though I wish there was a more expanded list of financial institutions available.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock