Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from MA
Verified Purchase:Yes
The software worked as expected and it walked me through the process of doing my federal and state taxes. I had one annoyance: because I am 65 it assumed I was receiving Social Security, but I am NOT. It would not accept that I am not and kept trying to get me fill out a worksheet so I could pay my taxes on the Social Security I am not receiving. There should be a simple opt out button for that so those of us not receiving Social Security don't have to go through this. It was annoying and stressful.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Ease of use.
on April 13, 2026
Posted by: Lazy cat
from Ukiah California
I have used Turbo Tax for the past 23 years. The ease of use with H&B has been outstanding. Sorry I didn't use your software sooner. The format was much easier to read through.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Gman316
Verified Purchase:Yes
I had finished my taxes 4 days prior to your last program update. I opened my return for one last review prior to submitting. Might as well update before I do that........Update complete and NO finished tax return!!!
I had to completely start over!
Was NOT happy!
I had to completely start over!
Was NOT happy!
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
Good product. Sometimes could ise more information on interviews.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Hated it
on April 13, 2026
Posted by: Jimbob420
from Minnesota
Worst experience in awhile... after I bought it I realized I meant to go turbotax. Much smoother experience.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GKHen
Verified Purchase:Yes
Been using H&R Block for 10 years. Makes doing taxes easy. The free e-file is terrific and saves me from having to print reams of forms to mail before April 15.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fred18
Verified Purchase:Yes
Navigation around the pages is still difficult. I'm probably missing something. If i leave a page to review something else like a form, i can't find an easy way to get back to the exact page that I left. using the general tabs at the top like "income" doesn't do it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from mississippi
Verified Purchase:Yes
works for me, state of Mississippi ein requirements cause a bit of confusion in accuracy check mode
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock