Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bill Dose
Verified Purchase:Yes
Easy to use and straightforward.
Sometimes hard to go back and find a particular page.
Sometimes hard to go back and find a particular page.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Written by a customer while visiting HRBlock
Posted by: Pji77
from Kansas
Verified Purchase:Yes
I tried to e-file twice when submitting and it gave an error. I have read on google that it was a known issue. I’m not pleased with something I paid for and wasn’t able to use it.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Robert0007
from Virginia
Verified Purchase:Yes
Worked out well for me and my family (two college kids). Seemed thorough and complete.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Marge25
from Cranberry Twp PA 16066
Verified Purchase:Yes
Using for over 20 years, Do not like that you make minor changes in the program every year. Have to hunt out what I need and want. I know the IRS changes laws every year but that should'nt change the basic program for taxes.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Bob on LI
from L.I , NY
Verified Purchase:Yes
Easy to use and meets my needs at a reasonable price. As good as Tuurbo Tax, but at a better price.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: mhid4
Verified Purchase:Yes
I've been happy in general; I was able to talk to someone before; Now, I don't know how
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill Hawaii
from Kona
Verified Purchase:Yes
could not file in timely timeframe as software updates were very slow to show up and very awkward to find updates in the software.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CarlP67
from Grenada, MS
Verified Purchase:Yes
I just answered the questions and have confidence that all is accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 15, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock