You should lower the cost of extra state software and state filings
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
couldn't file my fed return, it kept getting rejected by IRS after using Block E-file, contacted support, they said a Fed form wasn't available yet. Days went by. Finally, downloaded TURBOTAX, and filed my return electronically the same day, w/no issues....Block wasted my time A LOT
As always, the software was very user friendly. The problem arose when I decided to e-file my return and pay my taxes owed by charging to a credit card. I could have just written a check or had the amount directly debited from my check book. Had I known in advance that I'd be dealing with a third party who was charging me 2.49%, I would not have chosen to pay by credit card. I tried to back out so that I could use one of my other payment options but could not manage to do that. I'm disappointed with the way it worked out.