The program is fairly easy to use. It takes care of most of the things that I need done on my taxes. However, it does a lousy job for putting in the information from a K-1. That really needs to improve!
I had been using the free version for years and then I needed to file an additional document so I had to purchase the program. NONE of the information that I had already entered (ALL info had been entered) transferred to the program I HAD TO BUY for 1 document. I didn't even have to log in so I'm assuming that's why none of my info transferred. Didn't ask if I already had an account- just had to start from scratch.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Been using this tax program, since I got a computer. Very easy to follow, carries your entries from year to year. Instant refund or payment required information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!