Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,270 Reviews)
Open Ratings Snapshot
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,661 out of 61,801
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
Problem loading program
on May 16, 2024
Posted by: ShawnColorado
from Colorado
Verified Purchase:Yes
Bought online and could not get to load. Looked on internet and saw many, many people getting the same error code. Wound up having to load on much older, non Windows 11 computer to do my taxes. If this happens again will be leaving HR Block software after almost 20 years and going to competitor.
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy H&R Block Social Media DepartmentMay 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple to use
on May 16, 2024
Posted by: JackJMH
from Boynton Beach, FL
Verified Purchase:Yes
I have been using H&R Block tax software for several years, and it makes doing taxes easy, quick, and actually fun (even though I have to pay). I feel confident that it is accurate. It is very thorough. Best of all, I always catch it on sale for a great price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Support tools and additional tax help is weak
on May 16, 2024
Posted by: AZLobo2024
from Phoenix, AZ
Verified Purchase:Yes
The interview was not very comprehensive and somewhat difficult to navigate.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy H&R Block Social Media DepartmentMay 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to follow instructions
on May 16, 2024
Posted by: User Friendly software
from Bellingham, WA
Verified Purchase:Yes
I have used H & R Block software to do my income tax for many years. Very user friendly!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Customer
on May 16, 2024
Posted by: VBash
from Northbrook, IL
Verified Purchase:Yes
Received by mail, but No purchase discount as advertised ..
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Tax Software at Home
on May 16, 2024
Posted by: HUYouKnow
from Chicago
Verified Purchase:Yes
I have purchased this software for the past 5 years and I have no complaints.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program!
on May 16, 2024
Posted by: Or4str
from Oregon
Verified Purchase:Yes
I have used H&R blocks program for years now. It has given me good and consistent results!
I would highly recommend it to anyone.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
publicly owned partnership
on May 16, 2024
Posted by: GordonLightfoot
from helena mt
Verified Purchase:Yes
Please make it possible to use H&R Block with a publicly traded investment. The only thing being reported is the income, so why so difficult?
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
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