Bought online and could not get to load. Looked on internet and saw many, many people getting the same error code. Wound up having to load on much older, non Windows 11 computer to do my taxes. If this happens again will be leaving HR Block software after almost 20 years and going to competitor.
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R Block tax software for several years, and it makes doing taxes easy, quick, and actually fun (even though I have to pay). I feel confident that it is accurate. It is very thorough. Best of all, I always catch it on sale for a great price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The interview was not very comprehensive and somewhat difficult to navigate.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.