Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: GmaSheila
from Branson, MO
Verified Purchase:Yes
Always a very simple and helpful program! Asks all the right questions. I have never had anything not accepted by the IRS.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ZZZZTOP
from Pittsburgh PA
Verified Purchase:Yes
Works well. State tax not being included in the 5 e-filings is not obvious. No apparent way to back out of paying for state once you commit. What use is 5 filings to most people who only file once, using a second filing for state would be beneficial and save money.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mint Hill, NC
Verified Purchase:Yes
Merrill Lynch missing from pulldown list for account download for stocks and such. Why?
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
wont buy next year.
on April 13, 2026
Posted by: cookerton
from RI
Wont efile. Get error message software cant connect to internet. Tried on different computers, that had no problem with efile last year. No trouble with software updates, just efile. So I had to scramble April 14 to print and mail. They should give partial refund at least for the postage I had to pay.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ckes
from California
Verified Purchase:Yes
I have used H&R Block software for several years and have always had good results. It is easy to use and provides information on the different aspects of filing taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It wasn't as easy as previous years. A few areas were not explained as what should have been done. AI was not very helpful in explaining situation and in some cases was not able to help at all. What was good was being able to access tax instructions
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: GeorgiaAlabama
from Georgia Alabama
Verified Purchase:Yes
This year there were/are mor glitches than all years put together. One for K-1's wasn't updated until 11 days before filing date. Others are not resolved for printing and mailing.
Cons: Hard to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Fix the user interface so text can be made larger
on April 13, 2026
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
The software does what I need it to do however the user interface does not support making the text larger unless important stuff gets pushed off the screen. This means I zoom the text bigger so I can read the screen, I enter the fields I can see and then I have to reduce the text size back to tiny so I can click on the 'next' button. This needs to be upgraded!
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock