Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: TrL59
from Indiana
Verified Purchase:Yes
Have been using H&R Block software for over ten years. It has been a great tool for accurately completing 1040 and state taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: rl23
Verified Purchase:Yes
Form 2210 not available until six weeks after it appeared on the IRS website. Treatment of qualified charitable contributions from inherited IRA's was non-existent for the first two months of tax season and just plain sloppy when it finally showed up. Disappointing.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Jerome74
Verified Purchase:Yes
Why would you be able to download on a Chrome Notebook but not be able to install or get a refund? Since I was unable to use the software my ratings will have to be 1 star.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stevengw
from California
Verified Purchase:Yes
The program was good in general. However, the calculation for penalty amount of late deduction was not correct, as IRS returned about half of the amount.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Boomers Property
from Surprise, AZ
Verified Purchase:Yes
I wasn't happy that it automatically renews but I was very happy that it did. I actually got a refund this year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PresBiden
from Minneapolis, MN
Verified Purchase:Yes
Purchased for the third year in a row. Mostly satisfied with the product. The problem is fixing errors in the itemized deductions review. It's difficult to understand and fix the errors
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Yarg
from Memphis
Verified Purchase:Yes
The software does not allow credit card payments as promoted. Had to use IRS website.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ScottyPu
from Corsicana Texas
Verified Purchase:Yes
Except for at night handling limited partnership K-1 it's fine but I would've thought with the deluxe package it would be able to do that. If that's not fixed I'm going to find other software for the next tax year.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock