IF Familiar with H&R Block software then Excellent
on May 16, 2024
Posted by: Robert 1939
from FL
Verified Purchase:Yes
Have been an H&R Block tax preparer 1990-2006, then do my own and do a review for a few family members who are less familiar. H&R Block has had a very user friendly software, albeit you have to have some experience with this program before jumping into business issues, etc. All in all. a Very Good Product and software.
Not sure whether I would benefit from itemizing my deductions, I purchased this software. It was easy to use, and I am convinced that the software located every deduction that I had.
Used this for many many years but this year the “glitch” that wouldn’t send the extension yet keep charging me over and over again may make me rethink purchasing the product for 2024 taxes
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
The federal program was superb. The state program seems to have some inaccurate features that require more research by H&R Block before that turn it loose.