Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Tski
from Wheaton, IL
Verified Purchase:Yes
I've been using H&R's tax program for many years. Never had a problem working with it and always felt comfortable that it was accurate and through.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: VoceroGlobo
from Maryland
Verified Purchase:Yes
I use H&R every year and noticed that when it’s time get help the software is not helpful at all. The built-in help (knowledge base) can’t cover all aspects but it’s quick to kick you out without a resolution. Getting help on the phone is simply impossible. Giving the appearance of having support in place is not the same as actually providing a useful help option.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Skip080944
from Kerrville, TX
Verified Purchase:Yes
I've been using this software for many years. It's easy to use and for the most part things are easy to find.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: CA656
from San Francisco
Verified Purchase:Yes
I followed program but still got noticed by IRS that amount I paid was short.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MPUSA
from Colorado
Verified Purchase:Yes
Have been using this product for years and happy with the results
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: 411Bill
from South Lake Tahoe
Verified Purchase:Yes
I have used for 11 tax seasons and would recommend that importing financials could use some streamlining to save time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: stargazr
from Illinois
Verified Purchase:Yes
Have used since they started the software and its by far the easiest and most accurate software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JTJP
from Oregon
Verified Purchase:Yes
I’ve been using this program for years!! Best on the market!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock