Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bob_1971
from Harrisburg, PA
Verified Purchase:Yes
Had issues with IRS after submitting. Software not that great. It didn't ask the right questions, and why is it updated every week up through April? I typically submit in Feb.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Stanta
from St augustine Florida
Verified Purchase:Yes
Price is great with the ability to file multiple returns for the same price. Turbo tax is better with prompts etc. however . Since I have used your software for years and my taxes are not complicated I’ll stick with you on the price.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TEA Party Guy
from Cape Coral FLt.e.
Verified Purchase:Yes
H & R Block helps to comply with overburdening and unnecessarily complicated tax laws.
Value
4
Written by a customer while visiting HRBlock
Posted by: GoFurself
from Indianapolis
Verified Purchase:Yes
The HR block tax filing program has a glitch where if you accidentally click "file amended tax return" at the end of filing your taxes, you can't switch it back to regular tax filing. I didn't understand that it was irreversible when I clicked that option and followed the steps. I then had to start all over again so that I could file my taxes.
After all of that trouble, I them got a letter on the mail from both the state and federal IRS saying that the payment didn't go through. I'm not sure what I typed in wrong, but would've been nice to know that the payment was invalid at the time of submitting tax payment.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kitty01
from Lexington Kentucky
Verified Purchase:Yes
I have been using H&R Block software for many years> I love the ease of use and the additional information for financial planning included.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: LancerS1
from Central Pennsylvania
Verified Purchase:Yes
I’ve used H&R Block software for over 10 years. Easy to use. Every year it gets easier as the software imports previous year’s data and remembers my basic tax situation. Buy early to save money.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Butch from Batavia
from Macedon, NY
Verified Purchase:Yes
Have been using H&R software for 20 plus years. Never a problem until this year. The problem had to do with e-filing with the University of Buffalo and the Federal ID code. Spent over 50 minutes with 2 people trying to solve the problem and was finally told that I could not e-file and had to do it by paper mail. Would like to know when this issue has been fixed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ruth578
from East Brunswick, NJ
Verified Purchase:Yes
New Jersey tax form kept giving me errors and the form I’ve never had a problem before but My NJ tax form was completed incorrectly. It was supposed to include my Social Security income but did not. I ended up getting a blank form and I completed and filed it manually. I’m trying TurboTax next year.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock