Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Unit301
from Jacksonville FL
Verified Purchase:Yes
I’ve been using H&R Block’s tax software for 4 years. It walks you through the preparation process with easy to understand instructions and a great price. It covers things I didn’t even know I had to address. I’ll definitely continue to use H&R Block’s tax software in future years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: QuietMan
Verified Purchase:Yes
I have used H & R for years. So easy to use that even my children use it.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WL45
Verified Purchase:Yes
I would like to see it run on a Chromebook for the same price. I switched to Chromebook for my everyday use and every year year I have to dust off my old windows 10 laptop to do taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jt from MO
from Missouri
Verified Purchase:Yes
The form I needed wasn’t avalible until March. Not sure what you guys are doing.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PER1964
from Beaumont, Texas
Verified Purchase:Yes
I bought this in April. I had to contact a live person twice and they told me how to proceed so that I could complete the forms.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jay Huswa
from AZ
Verified Purchase:Yes
Didn't calculate the penalty for not enough withholding and they charge for e-filing state.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Als 2023
from Sioux Falls, SD
Verified Purchase:Yes
Bought while in FL to get first look at 2023 changes. Good summary of changes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Michigan Walt
from MI
Verified Purchase:Yes
I have used H&R Block for several years. I find the program very good and helpful. This year the program was great. I was filing on the last day and your server would not accept my returns and efile them. I had to print them and take then to the PO. This caused much concern for me to get it in on time. I would recommend the product for doing your taxes, but not for reliably getting them efiled. And I know that it was the last day when I tried, but I paid to get them efiled. Nothing said that I could not do it on the last day.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock