Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: 2023 TAXOhno
from Washington, DC
Verified Purchase:Yes
l tried sending the three returns the evening of April 14 when the system crashed. My computer did an update overnight--and I had to re-do the returns. When completed, two of the three worked beautifully. The third one (state of DC) did not work properly. To date I have not been able to successfully complete my return.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Daveagain
from Bethel Park, PA
Verified Purchase:Yes
I've used this for several years and have been very satisfied.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dmg888
from North Central Ohio
Verified Purchase:Yes
I have used this version of the H&R Block software for several years. Accurate and easy to understand. However, it could use more comprehensive handling of K-1 reporting.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JimZeb
from Leesburg, FL
Verified Purchase:Yes
Processed my taxes as well as our kids in NY and was easy and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JimB21
from Loveland, CO
Verified Purchase:Yes
I have used the H&R software for years. This year my return was rejected twice due to missing forms required for completion. Then there were difficulties using the return direct deposit feature. Makes me wonder if you guys are trying to get users to migrate to your new on-line service.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AntiBiden
from Galena, IL
Verified Purchase:Yes
Zip....;zip and I saved $150! How about that for a deal? Keep it up!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Ben Gazi
from WI
Verified Purchase:Yes
Been using Block for more than 20 years, after many years using pencil and paper. No longer double check the results. And then plan next year's for a reliable estimate. And cheaper than alternative programs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: EngineerDan
from Lansing, MI
Verified Purchase:Yes
My wife and I have used the H&R Block deluxe package for a number of years. It is easy to use, but has the links and abilities to handle fairly complicated situations.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock