Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Have used it for years & certainly recommend it. This year our original submission was rejected. While prepar8ng the retu4n I never was instructed to enter our IRS Pin number. A simple yes/no entry would have avoided th3 rej3ction.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Super easy to use. I have used this software for several years and always have had success using it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NEL4
from MN
Verified Purchase:Yes
State form would not accept since it thought the Federal for had something missing even the the check return did not have anything to review.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: cb224
from Woodstock, GA
Verified Purchase:Yes
I always used TurboTax but decided to try H&R Block. It was easy to transfer over my information.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Queens New York
Verified Purchase:Yes
I bought this a month ago and I feel very happy that I have it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: kand4cs
from NY
Verified Purchase:Yes
H&R Block Software is GREAT! I been using it for a long time and have always been happy with it. The interview is understandable and easy to go through. I do wish they would come out with a Linux version as this is the last year I'll be running Windows.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Good product; would like to see some improvements
on April 14, 2026
Posted by: DIYSB
from New Jersey
Verified Purchase:Yes
Helpful software, but: 1) More guidance on what to do when you work in one state and live in another (I feel like I had to "fool the system" to handle my NY/NJ returns; 2) Same goes for processing Traditional/Roth IRA conversions (backdoor to Roth IRA for higher income earners).
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ET Ohio
from Cincinnati, OH
Verified Purchase:Yes
Normally I rate this high, but I was extremely disappointed with the support when a software bug is identified but can’t be fixed in time for a release. I expect I would quickly be sent to an advisor to determine a workaround. Instead I experienced poor service!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock