Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,270 Reviews)
Rating breakdown 149,270 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: DJ522
from KY
Verified Purchase:Yes
I have used H&R for many years and found the 2023 version to be somewhat disappointing. When importing my information from 2022, it failed to include the standard information about your wages, mortgauge accounts, charities, etc.
Also, once I printed and filed my Federal via electronic option, I could not get the program to allow me to select and electronically file my state taxes.It kept returningg to the Federal Tax filing option. Overall, I was satisfied but not excited about the 2023 version.
Also, once I printed and filed my Federal via electronic option, I could not get the program to allow me to select and electronically file my state taxes.It kept returningg to the Federal Tax filing option. Overall, I was satisfied but not excited about the 2023 version.
Pros: Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom Thum
from New York
Verified Purchase:Yes
I've been using HR Block tax software for past few seasons now. They are great products and step-by-step guideline from start to finish. If you need an additional support, they offered extra fee for that.
Pros: Maximizes refund, Fast
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: JohnJam
from Indiana
Verified Purchase:Yes
I have been using this tax system for years and l am very happy with it, would highly recommend it to family and friends.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JHagle
from Medford, OR
Verified Purchase:Yes
Since I began using H&R Block software 15 years ago, my tax filing life has gotten faster, simpler and more assured. I no longer have boxes of paper with receipts, but have digitized (scanning and filing) my tax records. In one envelope, I now keep only the printed copies of my Federal & State returns, plus W-2s, 1099s, etc. AND, it takes only a couple of hours total, every year, to do my own taxes. Now, filing taxes is fun, due to H&R Block software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Riddle
from Sc
Verified Purchase:Yes
Easy to use and good price one of the best products out there but I couldn’t find my bank yeah, Truist
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gerriviv
from Florida
Verified Purchase:Yes
Been using HR Block for several years. Easy, explained steps to follow.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: roaring
Verified Purchase:Yes
I had a problem with the HELP option opening, (the ? option). It finally stopped doing that towards the end, but I had already filled out most of my return. I was very unhappy about this!
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Micheal Kahler
from Lake St Louis MO
Verified Purchase:Yes
Of all of the times to have a system glitch! I do not know whether or not I can trust your company to be able file my return when I want it filed in the future!
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock