Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,269 Reviews)
Rating breakdown 149,269 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Rmahieu
from Nj
Verified Purchase:Yes
Switched from turbo tax years ago. Never went back. So much better.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Joedomer
from Spartanburg SC
Verified Purchase:Yes
Always have used the Fed with no problems and fast electronic return. The SC return has an error. It calculated the LT capital gain wrong. Have not been able to get anyone's attention. Been like this forever. need contact info to talk to state reps.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Micahm
from Oklahoma
Verified Purchase:Yes
If your return is a pretty basic USA based return, it works well. Once you start using less common features, however, there is a good possibility that it will break and you will have to manually go into the forms to fix it. Honestly, if I weren't tied into its ability to import in my old info, including long term loss, I would probably switch to something else that was more automatic.
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Cmculli
from Birmingham, Alabama
Verified Purchase:Yes
The federal part of the program worked fine. There was a problem with how the state program handled 1099R's. It was leaving some of them out (my situation involved multiple 1099R's from the same payer). I was able to force them in to get a correct state return. I let your company know about the software error, but it was not fixed by the time I filed my return.
Value
3
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DC Urbanite
from Knoxille, TN
Verified Purchase:Yes
I have used this software for many years. It gives me the least complicated, most reliable method to do my taxes. They supported me magnificently one time when I had an audit. I wouldn't think of changing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SCfiler
from SC
Verified Purchase:Yes
We’ve been using H&R Block for several years and have always enjoyed the ease of filing fed and state taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gary100
from Michigan
Verified Purchase:Yes
I've been using H&R Block Deluxe tax prep software for many years, after switching from another.
I really like the "interview" format, which is as simple as answering questions to assure that I'm not missing any critical information or deductions.
Once my return is complete and passes the review stage, I'm confident that my return is accurate and less likely to flag an audit, and electronic filing is a breeze and results in a fast refund.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: RRocc
from Averill Park, NY
Verified Purchase:Yes
Always pleased with software. I’ve been using it for more than 10 years
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock