Every time I try to buy this software with the included license to file state for free, it ALWAYS charges me for state anyway. It's rigged, there's no way to win.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I enter documents as I receive them and HRB software updates to show how the document changes the refund amount. Very helpful to have last year's tax docs listed so you know you have everything done before submitting the return.
Kept telling me more updates cant file till downloaded. Didnt get till month and half after purchasing. Filed and then another update came.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.