Easy to use and straight forward. Great instructions if have questions.This is NOT a short Form Tax return, deductions were itemized and that takes time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Horrible delays to achieve accuracy in the state p
on May 24, 2024
Posted by: getbent
from Des Moines, IA
Verified Purchase:Yes
I have used Block tax software for years having long ago abandoned Turbotax for Block because Block represented a better value. However, the decline in Block software this year was exponentially greater than in past years, especially regarding my state package. I actually submitted my state tax return with errors because Block could not/would not correct them in a timely manner. By then, the errors were not going to affect the bottom line of my tax return. I would have been better off completing my tax return by hand on paper. I even called Block to point out the errors and was told that I was not the only customer complaining of mathematical errors. I will not purchase Block tax software again and will return to Turbotax going forward.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
My first time. My daughter usually does my taxes with the H&R Block software. I found it to be very easy to use and guided me through the process with ease. I will be using it again next year! Excellent software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast