I have used this program for several years. I take standard deductions. I have investment income and SS income. No state income tax in Texas. Investment income importing is a bit confusing sometimes with flags about items that the program says that need to be completed or modified. These can be confusing to me, and notes in the program are limited in these cases . I have not had any problems sending in the return electronically and received my refund in due course. I would like to see a simplified federal tax liability forecasting as part of the program for next year withholding estimates
they charged this year to file federal tax and did not discount their software
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R Deluxe tax software for years. It walks me through the tax filing process easily, and I can file online. It remembers all my data from the year before an import it.
Easy to use, mostly good. I wish the state program would have caught that I took a lump sum senior citizen credit in a prior year, also using HRB software. Delayed my refund by 3 months