Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,269 Reviews)
Rating breakdown 149,269 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Florida Joe
from Vero Beach, Florida
Verified Purchase:Yes
I have a fairly complex tax situation and I am able to use this product every year to complete my taxes.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Posted by: RockinDennyO
from Yardley PA
Verified Purchase:Yes
Bug in eFile delayed my federal return and state software expensive. Hard to get help and support is not very informed regarding software issues.
Pros: Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: toltecman
from Oklahoma
Verified Purchase:Yes
Very easy and quick to fill out, very good help system too.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Edith31
from Longview, TX
Verified Purchase:Yes
All was fine until we UNchecked the "disabled" box and it somehow re-checked itself. Also, the box for "deceased" was not listed in the choices where it should have been. This caused IRS to not process the return fully. We are still not done trying to fix the problem.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Matty
from Omaha, Nebraska
Verified Purchase:Yes
I have been using this software for the last 10 years. My taxes are usually fairly simple. This program is a lot less expensive than some of the others. Also, I like the idea of having it all on my computer. I don’t want to put all my info in an on-line program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Slim27
from New York
Verified Purchase:Yes
Got this Deluxe package in January and it did all it was supose to. No problems.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JoelG
from Raleigh NC
Verified Purchase:Yes
They make it very simple and straightforward to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Never Again Z HR C Corp
Verified Purchase:Yes
No C Corp available in your Business software for individuals like you've had in the past. You've lost a long time HR customer to Turbo Tax. And BTW they are EXCELLENT on follow-up! Goodbye H&R!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock