Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,269 Reviews)
Open Ratings Snapshot
Rating breakdown 149,269 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,608
85%of customers recommend this product. 
(
52,661 out of 61,801
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Good job
on May 24, 2024
Posted by: Nimroddy
from Idaho
Verified Purchase:Yes
Handled my semi-complex return without a hitch. Filed the state fir myself and 2 returns for my son and girlfriend from another state.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Best price for a workable tool to file my tax retu
on May 24, 2024
Posted by: Frank 1942
from Delray Beach FL
Verified Purchase:Yes
I have been using this tool to file my taxes for over 20 years without exception.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and thorough
on May 24, 2024
Posted by: KDRom
Verified Purchase:Yes
I switched to H&R Block software several years ago and haven't looked back since. It meets my needs for income tax calculation and filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Late updating of forms unacceptable
on May 24, 2024
Posted by: B2000
Verified Purchase:Yes
Have used H&R Block tax software for years. It’s generally been competent at what it’s supposed to do. This year, however, several of the forms were delayed well into the filing season. I understand late actions by congress can affect this, however, I didn't read about that problem affecting this years forms. While H&R Block is still better than Turbo Tax, next year I’ll likely look to see what other tax software is available.
Response from HRBlockBy Social Media DepartmentMay 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Simple process
on May 24, 2024
Posted by: MrPA
from Orange Park, FL
Verified Purchase:Yes
I've used it for years. No major changes to how the software works, makes it easy and fast to use. I struggled trying to figure out ObamaCare for the first time. I thought that was coverage. Didn't realize I needed to reimburse the government.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy H&R Block Social Media DepartmentMay 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Software
on May 24, 2024
Posted by: Henrys La Med Captain
from LA
Verified Purchase:Yes
I buy it every February, download it in March, start working, file the end of March. This may seem slow but investment companies have until the end of February to get their various 1099's out. I have been preparing my own taxes for over 40 years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Big miss on tax refund
on May 24, 2024
Posted by: Big Ralph
from Denver
Verified Purchase:Yes
I almost missed out on $800 Colorado tax refund. This software did not include it, I accidentally discovered it on the internet. BIG MISS BY H&R BLOCK!!!
Had to file an amended return, and couldn’t use software because it didn’t have the proper process.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media DepartmentMay 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxes
on May 24, 2024
Posted by: Kathy29
from Fresno,Ca
Verified Purchase:Yes
I have been using HR BLOCK for years more tan 10 and very happy with the results. Their software very easy to use
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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