I've used this software multiple times and always find it easy to navigate through the tax prep process. As a homeowner with retirement annuities and other investments and savings it is important to me to get through the process right the first time and with no anxiety about getting audited or sent a bill for an insufficient payment. I prefer to focus my energies on other things more important to my day-to-day living and well-being. And it is affordable!
This is the first year that I had any trouble with this software. Federal when through just fine but, now I am hearing from the State of Ohio Taxation the math was not correct and that I owed $386 on Social Security and my un-reimbursable medical expenses. Is there someone to talk to about this issue?
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Purchased in February and had a problem with one of the returns that I prepared, I could not get it to transmit even though there was no problem with the return. I
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
I’ll be using TurboTax for 2024 tax year. HR Block was still working on forms well into March while TurboTax users were able to file in early February.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.