Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Good Value
on April 14, 2026
Posted by: Minnesota retiree
from rochester, MN
Good value. I wish there was better descriptions of some of the items.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: cirdan63
Verified Purchase:Yes
I've used this and its predecessors for many years. It is very straight-forward and easy to use and seems to have all the bases covered for my situation (home owner, work provided retirement, etc.)
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Reno, NV
Verified Purchase:Yes
Been using your software for many years. Always a 5-star review, except this year there was a rare issue.
Data kept jumping to different places (ie. interest numbers moving from bank A to bank B).
Data kept jumping to different places (ie. interest numbers moving from bank A to bank B).
I started a new return, re-entered the data and everything was fine.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
KEPT GETTING REJECTED! COULDN'T E-FILE
on April 14, 2026
Posted by: SADLY NOT WORKING
from Somers Point NJ
I was never able to e-file my taxes because they kept being rejected (10 times!) I got a message saying that Payers Name and ID number from Form 1099R doesn't match Payer ID in the IRS Records. It matched the forms we got though. i tried the help line but they said that help was offered only taxes were submitted, but mine couldn't be submitted because they were rejected (10 times!). I don't know if it was a software glitch or not. I ended up printing and mailing my returns. I will never use this program again!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
4
Can’t file State Electonicaly without added fee
on April 14, 2026
Posted by: Bob1937
from Indiana
Verified Purchase:Yes
It is a shame that you can file your Federal return electronically but not your State, Afterall you paid for the program!
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Noname_user
Verified Purchase:Yes
Fairly easy to use, but could use some further details around some questions. E-filing experience is a bit fragmented, especially with regards to payments. Paying sales tax on a fee to file your taxes is an insult to injury, but that isn't your issue.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Big D number 2
from Summit Co Ohio
Verified Purchase:Yes
H&R Block has always been acurate and easy to use. Due to family hea;th conditions, I filed an extension, but to date, the curent progra,s has worked well.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
I loved how you could ask questions as you went.
on April 14, 2026
Posted by: DeRob
from Valdosta Ga
Verified Purchase:Yes
my first time doing it online, I found it to be totally understandable and easy to work with
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock