Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,269 Reviews)
Rating breakdown 149,269 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,608
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: frustrated654321
from Ohio
Verified Purchase:Yes
Overall this is a good product but since I unfortunately owed a small penalty I had to wait for Block to update the SW....but multiple updates came and they still didn't have that piece complete. After waiting over 6 weeks, I finally gave up and selected let the IRS compute the penalty. Over the past several years my impression is that if you have 100 straight forward return this works great, if not, this tool is frustrating.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Trapped In Tax Land
from Baton Rouge
Verified Purchase:Yes
I still find that some data is not always carried to the actual forms even when you put all the data into the interview portion of the program. Means I really have to actually know more than I like about taxes and review each form to make sure that a claimed and entered deduction actually carries to the tax form and then computes across the series of forms.
H&R like other firms looking for accolades is asking if I would recommend this product, I do not. However, I will tell someone who asks what I like and dislike about the product, but I am not going out on a limb and push the product to them.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Jonesy House
from Pennsylavania
Verified Purchase:Yes
My ex-roommate paid a fortune on Turbo Tax Deluxe. Now that he's gone I'm doing my own for much less money. This software doesn't lack a thing.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: The inspector
from Fairfax, VA
Verified Purchase:Yes
Makes it easy to find every deduction and credit so return is maximized. I'm a faithful customer.
Pros: Maximizes refund, Fast
Value
4
Written by a customer while visiting HRBlock
Posted by: mark57az
from Oregon
Verified Purchase:Yes
Forms I needed for filing were not available just before filing deadline, these were not any kind of exotic forms. I've never experienced in all my years of using Turbo Tax
Also found instructions were very thin and lacked detail
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cato72
from South Carolina
Verified Purchase:Yes
Have used H&R software for many years. Find it more user friendly compared to other programs I tried.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: old timer II
from Sarasota FL
Verified Purchase:Yes
I've been a client for many years. Always satisfied with accuracy.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jrogersgm
from Michigan
Verified Purchase:Yes
I’ve been using this software for many years now without any problems.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock