Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ravnir293
from Dallas, TX
Verified Purchase:Yes
I always use the H&R Block software for my taxes. But found it had two unresolved errors for which a solution never came from the company. It was in the area of foreign tax reporting. Except that it is was as usual. Hope new AI features make it less tedious to enter all data and understand the rules.
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used H&R Block programs for years, with little to no problem. This year, the software malfunctions to the degree it is missing locations for various exemptions which are still legal according to the IRS website, yet cannot be entered on the software anywhere. When trying to enter the information on the form itself, the program will not allow typed entries. This is costing the return to be faulty and possibly late. Will try to get another form to send in the tax information. H&R Block software will no longer be purchased by any member of our family.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 15, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: CB2025
from virginia
Verified Purchase:Yes
I have been using H&R Block for several years. It is so easy to import previous year's data. The software is easy to use, and I am confident that my taxes are correct.
There are some things that could be improved in Federal - I never can import my 1099-INT or 1099-DIV, even though I invest with major companies. 1099R entries were not clear. And even though 62 years old, we are not receiving Social Security. Software seemed to panic. It flagged it in data verification and I couldn't clear it. I'm guessing I'll have to deal with that for the next few years until I do start receiving Social Security. Also data verification flag for not itemizing deductions in previous year. Should be able to clear the flag by checking that I took standard deduction.
There are some things that could be improved in Federal - I never can import my 1099-INT or 1099-DIV, even though I invest with major companies. 1099R entries were not clear. And even though 62 years old, we are not receiving Social Security. Software seemed to panic. It flagged it in data verification and I couldn't clear it. I'm guessing I'll have to deal with that for the next few years until I do start receiving Social Security. Also data verification flag for not itemizing deductions in previous year. Should be able to clear the flag by checking that I took standard deduction.
The State program (Virginia) was not as good. There aren't explanations. For example, a tax-exempt interest was brought over from Federal, but the program didn't say that it was. I entered the amount, and if I hadn't printed it out to review, I never would have known that it counted twice. Also on State, it would be good if you could print it the way the form actually looks, not just the software way. That would be better for proofreading.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Great software, but needs better support for expat
on April 14, 2026
Posted by: Alfie711
from Guadalajara, Jalisco, Mexico
Verified Purchase:Yes
Overall, the software is easy to use and does a good job guiding you through the standard tax filing process. However, it lacks a dedicated section for expats or Americans living abroad. There should be clearer guidance, examples, and step-by-step support for situations like foreign income, FEIE, foreign tax credits, and reporting international accounts. Adding an “expat-focused” module would make this product much more complete and valuable for users outside the U.S.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: staninnc
from Chapel Hill, NC
Verified Purchase:Yes
Quick and easy to use. Made doing the return very simple and straightrforward.
Pros: Easy to prepare, Fast
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MD
Verified Purchase:Yes
I am using this product for several years and am so happy with it.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ukula7
Verified Purchase:Yes
Generally reliable and easy to use. Some things I end up having to figure out for myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bagger 03
from Harrison, MI
Verified Purchase:Yes
Simple and easy to use. Walks you thru every step.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock