Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Jwp47
from Estero, FL
Verified Purchase:Yes
I have used product for years. Most of my return is prefilled and requires little effort to complete.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: ChE76
Verified Purchase:Yes
Deluxe version handled charitable deductions & investment sales with ease. Provides information from prior year, which speeds up preparation
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Grandpa Murphy
from Poughkeepsie, NY
Verified Purchase:Yes
This is the sixth year using this tax software. I've been mostly satisfied with results. I did need to call for assistance on one item that wasn't clear xas to what it needed, but while talking on the phone with support, I was able to figure out the results and gave the answer to them.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jimbee
from Missouri
Verified Purchase:Yes
I have been using your website for years but I’m not planning on again. It wouldn’t copy the information from my last return and it seemed more difficult than in the past.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lee46
from Daytona Beach Shores, FL
Verified Purchase:Yes
Have used H&R tax software for over 20 years. I know my return is correct when I transmit it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: OneHandTyping
from Georgia
Verified Purchase:Yes
This was my tenth year using H&R Block's tax software. I've stayed with them for so long because it works well and it's simple to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: wolfey
from Wisconsin
Verified Purchase:Yes
Simple to use. Takes you by the hand and leads you through every possible deduction.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Long delay in finalizing a form delayed my filing
on May 24, 2024
Posted by: Mikey retired CPA
from Fort Salonga NY
Verified Purchase:Yes
In accordance with best practice of completing and filing returns as soon as possible to avoid potential fraudulent activity I planned to file in early February 2024. The federal form that calculates potential underpayment penalties was not ready in the software. I was informed 3-4 times of the expected ready date which was repeatedly missed. This delayed my filing by at least one month. Also for tax year 2022 I discovered a miscalculation in the software that also delayed my filing many weeks. My confidence level in your product has reduced significantly.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock