Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RSurb59
from Arizona
Verified Purchase:Yes
I’ve used H&R Block tax software for two years now, switching from another tax software application used for the prior 15-years. Primary reason was price hikes on the other provider software for the first year but this last year was a combination of cost and quality in staying with H&R software.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Oldest man
from Wisconsin
Verified Purchase:Yes
Kept telling me I needed to pay 401 k senility. NOT why. My docs said I withdrew enough.
Pros: Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PastorChung
from Orange county, Ca.
Verified Purchase:Yes
I have been using the software for over 15 years with very minimal problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JuanchL
from San Diego, CA
Verified Purchase:Yes
The H&R Block Deluxe program was well thought-out and designed. The steps are straightforward and easy to follow. I am pleased to have used it for my tax reporting.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pjbrady4
from Connecticut
Verified Purchase:Yes
I did my taxes the first week I was able to and I had to owe this year so I ended up finishing off my taxes so I could get the charge over with. I got a confirmation and yet never got charged by the irs and ended up owing more due to late pay when I thought it was all set because I got a confirmation. Not very happy about that
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Eight
from NJ
Verified Purchase:Yes
Have purchased the last five plus years and have had no major concerns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Old man of Florida
from Florida
Verified Purchase:Yes
I have used this company's software for more years than I can remember. I have only one gripe about the software. There is no way to obtain additional information or an online opinion when a question turns into a trick question. It always seems to yield an accurate return with that isn't question but sometimes I have to guess at the answer to a question which isn't the best way to do things.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: TOJ12
from Virginia
Verified Purchase:Yes
I have been using since about 2014. The information is collected in easy-to-understand forms and then transferred to IRS forms. Repetitive information is imported from the previous year, a huge timesaver. Until 2023, I had no problem understanding what to do, but instructions for 2023 were not as clear. Still, relatively easy, and all those tax returns have been accepted by IRS. I have not compared tax preparation packages, so can't comment that way, but I would not attempt to do my taxes without a package such as yours.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock