Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: grandpa phil
from SC
Verified Purchase:Yes
good instructions on how to use and info on each field.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: GLO1957
from Fox Valley, WI
Verified Purchase:Yes
Found significant holes in the software logic the last two years. Two years ago it was related to ACA calculations, last year it was IRA contributions.starrt
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: FloraGene
from Tarpon Springs, Florida
Verified Purchase:Yes
I find that the software guides you through each area and topic to try to ensure that you complete satisfactorily and to allow you to get the best possible outcome.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ericandjan1
from Warrenville, IL
Verified Purchase:Yes
Truly ready to work through if you have all necessary tax documents. Took about 30 minutes to complete our joint form taxes. I used to be afraid to do our taxes, but H&R Block software takes the stress away.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Danzo9876
Verified Purchase:Yes
Always a complete package and easy to navigate. Been using for 10+ years. Only downside is having to buy on open market for best price.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Karl44
from Atlanta, GA
Verified Purchase:Yes
I have used this product for many years and totally satisfied
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dave287
from Westbrook, Maine
Verified Purchase:Yes
I bought the tax software with the state form included (for non-business purposes). It took a few days to complete and we received our refund within a week.
Written by a customer while visiting HRBlock
Posted by: Steve61201
from Northern IL
Verified Purchase:Yes
I needed the forms for claiming a rebate for updating my furnace. I had to wait weeks and finally just purchased a competing product to get them filed
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock