Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: jtwjr
from Homosassa FL
Verified Purchase:Yes
I have used H&R for 7 years and have no problems so far.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dependent user
from Colorado
Verified Purchase:Yes
Unambiguous directed guidance to complete each return (Fed and state).
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ken Navy
from Baton Rouge, La.
Verified Purchase:Yes
I have been using Block tax software for 7 years, after switching from a competitive platform. I am very satisfied with its ease of use and final results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tyyt
from Philadelphia, PA
Verified Purchase:Yes
Good product, less expensive than the competition. State file should be free though.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Wclos
from Morton Grove, IL
Verified Purchase:Yes
I've been using this software for over a dozen years, and it has never disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Fotos
from Illinois
Verified Purchase:Yes
I have used this product for years and this year was the least user friendly. I do not use Google Chrome and there were no instructions to use Google Chrome for installation. I never used Chrome in prior years snd the
program did not load correctly. I never did get the State to work.
program did not load correctly. I never did get the State to work.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JakeCO
from Colorado
Verified Purchase:Yes
The tax software is mostly easy to understand. It seemed a little less clear this year than in the past. Not sure, but I think a few items were less easy to follow where it was computed and then entered on the form. Overall it is easy to use and beats paying 10X the cost to have someone do them.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CDodd
from IL
Verified Purchase:Yes
I have a pretty basic tax return. I've used H&R Block software for years because I like to do things myself and I like to e-file from home.
This year, the whole thing failed on me and I couldn't get it to fix the issue. I received an error on filing that my PIN was incorrect, but I hadn't entered one. Nor could I find anywhere to check or clear this "incorrect PIN".
I ended up having to file on paper for both federal and state.
This year, the whole thing failed on me and I couldn't get it to fix the issue. I received an error on filing that my PIN was incorrect, but I hadn't entered one. Nor could I find anywhere to check or clear this "incorrect PIN".
I ended up having to file on paper for both federal and state.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock