Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Kookz
Verified Purchase:Yes
Bought it and couldn't use it. Due to missing forms you have one job
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: johnny plus
from NEW JERSEY
Verified Purchase:Yes
LAST 2 YEARS I HAD A PROBLEM WITH THE TAKE ME TO BUTTON THAT DIDN'T ALLOW ME TO GO TO A PARTICULAR SECTION.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ruthie53
from Westminster, Maryland
Verified Purchase:Yes
I buy the deluxe edition every year. Ease of filing taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Spencer2
from Oregon
Verified Purchase:Yes
I have never had an issue with this software until this year. It does not handle inherited decedant IRA RMD properly.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Tomav
from Troy, MI
Verified Purchase:Yes
The software walked me through the process from start to finish and assisted me with something I had never had before. Submission was flawless and returns were fast. Very pleased for the last 5 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Billboy2
from Berea Ohio
Verified Purchase:Yes
But I never received my dstste refund, still waiting.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Janey0077
from Arkansas
Verified Purchase:Yes
I have used H & R Block for several years now and it is still the best solution for us. It has helped me navigate taxes through retirement and a death in the family. I use it with confidence and have never had any problems.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: EmptyPockets
from Detroit, MI
Verified Purchase:Yes
Font are too small, cannot adjust. Too many fee-based product upgrades interspersed within the program. Cost too much for State filing. Depending on your adjusted gross income and/or other factors, the IRS website has many free tax programs that are surprisingly better.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock