Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Not so great they need to adopt their eyes and cro
on May 24, 2024
Posted by: Former turbo tax
from USA
Verified Purchase:Yes
Been using it for years very disappointed this year had a field on a state income tax that it would not allow me to update since the return in anyways pretty sure of it thinking of using a different product next year
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kuz911
from Pennsylvania
Verified Purchase:Yes
I been using H&R tax Preparation Software fb or a few Years! Always ease my to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Buster 1
from AR
Verified Purchase:Yes
The State filling did not contain instructions for including necessary documents. I filled in February, have not received my refund due to lack of documents.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BGLsc
from RH, SC
Verified Purchase:Yes
I have been an HR Block tax program user for many years. It has been interesting to see the continuing improvement in the program. As a previous software writer I always strived to write from the perspective of the user of my programs. It shows that HR Block continues to follow that perspective. A program my be great but if a user can't figure why or what the program is doing, that user will not be back next time he has a need. Keep up the good work!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Dano1111
from Detroit
Verified Purchase:Yes
Software is ok but there are some areas that are lacking information.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tap5547
from Long Island NY
Verified Purchase:Yes
There were some questions that I had which were never answered.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Posted by: Rougemont
from McLean, VA
Verified Purchase:Yes
I have been using the software for at least 6 or 8 years. This year was the first time that the software and the HRB support system completely failed me.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HR Block Deluxe 2024
Verified Purchase:Yes
I buy/use the software every year.
I rely on H&R to produce an accurate and complete product that's easy to use.
I rely on H&R to produce an accurate and complete product that's easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock