Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: SJK2
from Akron OH
Verified Purchase:Yes
Like the software. Have used it for several years successfully. However, I am disappointed that I cannot buy a disc as I have in the past.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Clt90
from Atlanta, GA
Verified Purchase:Yes
I have used H&R Block Taxcut for many years and am very happy with it. It is very easy to use and has many helpful tips.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Mimi47
from Colorado Springs
Verified Purchase:Yes
i always sent our tax materials to an accountant for getting our taxes done. now for the last two years i have done them myself at a great savings. it was an easy and smooth process.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good Overall, But Some Explanations Are Not Clear
on May 24, 2024
Posted by: Mackey34
from Wisconsin
Verified Purchase:Yes
The program will internally split money from a W-2 without any explanation requiring you to do a lot of digging to figure out what it did. It’s a pain when you are trying to get things finished. Most things are good. Not all.
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DaResort
from Madison
Verified Purchase:Yes
Have been using for many years. It is easy to use and gives accurate results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Go2eleven2
from Indiana
Verified Purchase:Yes
The software interview was easy to use but after I filed my state taxes and paid what I thought I owed, I received a check back because I over paid.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Rural Pastor
from Lexington, MS
Verified Purchase:Yes
I've been using your software since before you bought the company. It has helped me and my family for many years to do our taxes. Thank you.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock
Posted by: Mykel D
from Reading, PA
Verified Purchase:Yes
I called and wrote several times to try to get a 1095A input issue resolved that was keeping me from being able to file my daughter & her husband's return electronically. Eventually gave up and printed it out and filed a paper return. Very disappointed that something that seemed like a simple software issue was never resolved. My son-in-law only had Marketplace insurance for one month for January 2023. They were not married until August so it was just him on it, my daughter had her own coverage from her job. Yet the software kept saying I needed to complete Column A, even though it was completed. I will not in all the years I have used your tax software this is the first time I have had an issue. But still, I was very disappointed.
Pros: Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock