I could not find where to enter the information on health insurance, the index did not contain an entry to take me there. It took forever until I stumbled on it.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Last two years were quirky. Bugs not resolved until late March. State version is wonky early as well. I don't feel comfortable submitting until late March. Probably last year I will use H&R.
Extremely easy for people with tax background. For people's without any finance or tax experience, the questions are easily understood and simple forms to complete. Software will catch some duplicate, missed or conflicted answers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast