Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Walrus151
Verified Purchase:Yes
Straightforward interface and navigation. Very easy to use. Better than expected results.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Unabletopost
from California
Verified Purchase:Yes
It was so complicated that I didn’t send the amended to Ca state like I did to IrS.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steven2026
from Detroit MI
Verified Purchase:Yes
I have used the product several times and it works for me.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: LeesaTee
from NEW JERSEY
Verified Purchase:Yes
I have been getting this program for years even when it was called Tax Cut.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Noose
from Mi
Verified Purchase:Yes
The software is very easy to use. Made it very easy and understandable to complete my taxed.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hard to say
from Cedar Rapids, Ia
Verified Purchase:Yes
When I first did my return the program told me that an update was needed for a form and to click for info. When I followed the link the form I supposedly needed was not listed for any update. When I called, no one knew anything and started an investigation and would call me when they figured it out. The update finally came in, but this was much later than I ever filed before. Also in my state form I have to manually enter some info that is available on my previous year return.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: TSMUR
from Missouri
Verified Purchase:Yes
I like the ease of using the software. Very concerned that my personal information was breached and have not heard from anyone about it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Forget it then
from North Canton, OH
Verified Purchase:Yes
I love all the simple to read and understand questions for completing our tax return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock