Getting my taxes done worked well. However, simple printing jobs did not work well. My HP printer did not like your software. I had no trouble printing any document from any other software.
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The problem this year was the program did not have the banks and organizations in the upload file and every firm had to manually be filled out.
Also it did not have the formula to figure out the average monthly principle that was required for the mortgage.
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Bought. because of the price. Turbo Tax was too expensive
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Longtime users but your user interface is still back in the 90s and your help is pretty lame - for example, I always have issues with my 1099–DIV forms and you provide no real help - and when my HSA was too high, I simply clicked the wrong button and you should have made it easy to find the error - TurboTax is much better but much more expensive so I guess I’m stuck
Cons: Hard to prepare
Value
4
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have been using H&R Block software for a long time
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I don't get the additional % fee on credit card paying, 2.49% fee as opposed to 1.75% fee directly, GREED! so I didn't go through H&R Block provided link. Otherwise, it was fine, there were some issues that seemed like software bugs having to go back and correct values that were not updated properly within in the software
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Been using this software for a few years and was good. This year, somehow, it got two entries for my income... probably my mistake, but took awhile to figure it out. Just deleted everything and started over. Worked!
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I've used H&R block tax program for years. Easy to use.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!