Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,241 Reviews)
Open Ratings Snapshot
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product. 
(
52,646 out of 61,781
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
Printing problems
on May 8, 2026
Posted by: Lonnie MN
from New Ulm, MN
Verified Purchase:Yes
Getting my taxes done worked well.
However, simple printing jobs did not work well. My HP printer did not like your software. I had no trouble printing any document from any other software.
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
More time consuming- missing features
on May 8, 2026
Posted by: Zt27
Verified Purchase:Yes
The problem this year was the program did not have the banks and organizations in the upload file and every firm had to manually be filled out.
Also it did not have the formula to figure out the average monthly principle that was required for the mortgage.
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Ok for simple filings
on May 8, 2026
Posted by: purdyme
Verified Purchase:Yes
Bought. because of the price. Turbo Tax was too expensive
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
another year, same lame user interface
on May 8, 2026
Posted by: summer88
from Massachusetts
Verified Purchase:Yes
Longtime users but your user interface is still back in the 90s and your help is pretty lame - for example, I always have issues with my 1099–DIV forms and you provide no real help - and when my HSA was too high, I simply clicked the wrong button and you should have made it easy to find the error - TurboTax is much better but much more expensive so I guess I’m stuck
Cons: Hard to prepare
Value
4 out of 5
4
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User Friendly
on May 8, 2026
Posted by: Anonymous
from Phoenix, AZ
Verified Purchase:Yes
Have been using H&R Block software for a long time
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Taking an extra pound when possible
on May 8, 2026
Posted by: Nifty1963
from Florida
Verified Purchase:Yes
I don't get the additional % fee on credit card paying, 2.49% fee as opposed to 1.75% fee directly, GREED! so I didn't go through H&R Block provided link. Otherwise, it was fine, there were some issues that seemed like software bugs having to go back and correct values that were not updated properly within in the software
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Abbie WSocial MediaMay 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good software
on May 8, 2026
Posted by: MIstakes
Verified Purchase:Yes
Been using this software for a few years and was good. This year, somehow, it got two entries for my income... probably my mistake, but took awhile to figure it out. Just deleted everything and started over. Worked!
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R deluxe program
on May 8, 2026
Posted by: Anonymous
from Ocala, Fl
Verified Purchase:Yes
I've used H&R block tax program for years. Easy to use.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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