Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Palos Hts, IL
Verified Purchase:Yes
H&R is my go to software for taxes. I like the ability to populate much of the forms from last years tax filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dougww2
from IN 46530
Verified Purchase:Yes
I subscribe to auto install for the year 2025. I could not install the product because my computer is new and uses a different operating system. Period I had to revert back to my old system on my old computer in order to run this year‘s product. It took many calls to get the problem resolved.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JeffS841
from MD
Verified Purchase:Yes
I have been happily using H& R Block Deluxe software for many years, but this year my 1099-B transactions could not be downloaded from Merrill Lynch. I had to enter over 30 transactions manually, which sort of defeats the purpose of the using the software. Apparently H&R Block and Merrill are no longer cooperating with each other. I will not be using H&R Block next year due to this issue.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bradenton FL
Verified Purchase:Yes
I have used this software for years. 1. This year HR Block has not made it possible to download my tax information from Merrill Lynch. Other tax software has. Sadly I had already started my taxes when I discovered this. 2. Because to the snafu I tried to apply for an extension. This also did not work. I spent more than an hour getting it corrected.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve8888
from Independence, MO
Verified Purchase:Yes
While in general I like your software, I am legally blind and need the ability to change background and text colors in order to create better contrast
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JhonB
from SW Florida
Verified Purchase:Yes
It would not fill and print a 1040-ES for next years estimated taxes. Other than that, it was a lot cheaper than turbo tax and just as good.
Pros: Easy to prepare, Fast
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: tenneyD
from atlanta ga
Verified Purchase:Yes
the program works perfect but when i got ready to file the code supplied for free filing of federal tax did not work. I ended up paying for filing my federal taxes.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been a customer for more than 15 years, and I will continue in the future.
I like th program's pulling in last years items to go into the next years start of filing.
One problem that I have is related to the "Data Check". The check is wonderful, but there are times that I fix the problem, or respond that it is all right the way it is, or make a change on the spot, but it keeps coming back as a possible error every time that I do the final check.
I like th program's pulling in last years items to go into the next years start of filing.
One problem that I have is related to the "Data Check". The check is wonderful, but there are times that I fix the problem, or respond that it is all right the way it is, or make a change on the spot, but it keeps coming back as a possible error every time that I do the final check.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock