Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: FlippingOut
from Syracuse NY
Verified Purchase:Yes
The software did not fully support all forms as advertised. This caused me to file paper forms adding security risk and delaying my refund.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Argie1950
from Florida
Verified Purchase:Yes
I needed to include form 5329 to request a waiver of penalty, but the software would not allow that and also e-file. I decided to e-file without form 5329 and then mailed my 5329 form to the IRS. The IRS processed the request and refunded the penalty. I don't know why I could not file electronically with form 5329 and the software did not explain. Could be better.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: TexasMemaw
from Texas
Verified Purchase:Yes
I've used this software to do my taxes myself for around 20 years. Easy to use. Accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Quickbooks
from Earth
Verified Purchase:Yes
Quick and easy how many characters should I use since getting to the point about it being quick and easy was not enough
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Zedbob
from St. Louis, MO
Verified Purchase:Yes
I use this software to file my married joint return, my daughter’s single return, my son’s married joint, and my brother’s single return.
I’m able to cover my and their taxes and situations with relative ease. It handles downloading investment accounts and manual entry.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jtgirl
from Oregon
Verified Purchase:Yes
I have had to pay a fee the last couple years for tax underpayment and I wish that this product could address this issue. I have used the software the last few years.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MommaOinNH
from Central NH
Verified Purchase:Yes
I’ve been using it for years while family members pay an accountant to do their taxes. I rent out my homes and follow the software menus. I feel I have less of a chance of an audit because the program calculates the math, not me. If I send it online, there are no errors.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Old Media
from Lakewood, WA
Verified Purchase:Yes
I have been using H&R Block tax software for about 10 years and have never had an issue. I have recommended the Block software to several friends and the ones who took the advice always tell me it worked for them.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock