Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: HRB000
from West Texas
Verified Purchase:Yes
I've used tax software from the earliest versions. I switched to H&R when the market leader jacked the prices excessively. I will always buy on value first.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: cool2525
from Il
Verified Purchase:Yes
I’ve been using software for years it works well but is difficult to use because of poor visual enhancing featues. I’ve shared this to you but still see no improvement.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tck911
from Green Bay, WI
Verified Purchase:Yes
I have been using H&R Block software to prepare my own returns and those of family for several years. Never a problem, always easy to load, use, and file.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nivk
from Nj
Verified Purchase:Yes
Have used for years. Generally good. Some areas a bit tedious.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Desertbat
from Tucson, AZ
Verified Purchase:Yes
I was surprised (disappointed) when I used H&R Block tax software for tax year 2023. We had Solar installed and wanted to get the fed and state tax rebates. It was able to handle the fed rebate, but unable to handle the state. I had to download the state form, fill it out, PRINT my other state forms and MAIL them. I have not mailed a stack of tax forms for 10 years. Of course it took 10 weeks to get my state rebate as a consequence. Poor.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: DA 56
from Detroit
Verified Purchase:Yes
Easy to understand interview questions from the software result in ready-to-file tax returns for federal and local. Free filing on federal. I wish state was the same.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CAPrince
from Houston TX
Verified Purchase:Yes
I have used this program for over 15 years. I have never had an issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lt rtd
from Il
Verified Purchase:Yes
Second year not acceptable to irs electronically
Could not locate PSO insurance deduction on program
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock