Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Pawtucket RI
Verified Purchase:Yes
Fast and hassle free to use. Instructions and guidelines clear and concise.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DJJ Guy
from St paul minnesota
Verified Purchase:Yes
This program worked well but it did give me an option to receive. My federal refund as a check which is no longer allowed. It took quite a while to get it sorted out and switched over to direct deposit after receiving a letter from the IRS. This also caused a delay in receiving my refund. The program should have given notice that that option wasn't available rather than offering it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: gag myself with a spoon
from Minnesota
Verified Purchase:Yes
You suck at software design. I will never purchase your crap again
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I’m buy this program every year. It truly takes the pain out of doing taxes!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We’re absolutely thrilled to hear that you had a positive experience with us! Thank you so much for choosing our services, we truly appreciate your business and the opportunity to support you this tax season. We can’t wait to welcome you back again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
Does Not Offer Important Hawaii State Tax Form
on April 14, 2026
Posted by: Km84
from Honolulu, HI
Verified Purchase:Yes
I have used H&R Block tax software for 20+ yrs and it performs very well. However when I use their State software for Hawaii, their is no electronic form for Hawaii form N-210, Underpayment of Estimated Tax. Because of this I must do manual calculations for this form and print it out. Also, I cannot file my State taxes electronically and must mail in my State forms, which is frustrating.
Turbo Tax does offer the Hawaii State for N-210 form, so after 20+ years I will be switching to Turbo Tax, and I would advise any other Hawaii residents to use Turbo Tax.
Turbo Tax does offer the Hawaii State for N-210 form, so after 20+ years I will be switching to Turbo Tax, and I would advise any other Hawaii residents to use Turbo Tax.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TaxMeWithAScalpel
from Western New York
Verified Purchase:Yes
Not the easiest for self employed with multiple 1099s. I only use it because my dad buys a pack.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: BYJO99
Verified Purchase:Yes
Very disappointed that the federal did not carry federal interest to the Indiana state return and I had to file the state manually. I pointed out the problem weeks before the deadline but it never got fixed.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Good, but ........
on April 14, 2026
Posted by: Whats
from Los An, CAeled
Software is easy to use, but I couldn't E-file my return because "AGI did not match IRS records", per IRS rejection reason. The AGI, as entered, was correct. It was too close to filing date so I changed the return to file paper copies. (More work and expenses!!).
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock