I switched to H&R Block software due to a compatibility issue with an old computer. Very satisfied with the performance and ease of use. I stayed with the product for the same reason.
I had multiple problems filing with you and the California franchise tax board. I likely will not use your services next tax year.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Does what I want in a very simple manner. Nice to load last years info, then just make any changes easily. Electronic filing is very simple and can use for other family members too.
Pros: Easy to prepare, Easy to import documents, Fast