The cost to e-file a state return is more then the cost of the software
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
This is the easiest tax software to use because it takes you step by step through the preparation process. I have yet to have a situation that wasn't covered by the software. H&R Block leads the way in tax preparation for a reason.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Paid extra for state and had to go to tax preparer to redo fed return in order to calculate state tax.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used your software for several years and am very satisfied with the service and the software. I realize there are some quirks created by the IRS not your software engineers. Previously I used another software produced by the same company that used to produce my home accounting system.