Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
While I liked the program that was on a CD, the downloaded version has been successful so far as well, but it relies on a single install with no options to reload if needed on a replacement pc that I'm aware.
After using HRB for years, I had so many problems this year that I won't be coming back.
No, I would not recommend this to a friend.
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Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I recall doing my taxes without the help of software and it took hours and multiple corrections. I will never go back to doing my taxes that way again.