Glitches downloading data from financial institutions. Not much help guiding preparation for unfamiliar forms. Program has gotten worse over the years in my opinion. Time for a change next year for me.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I use HR Block prep software now every year. No surprises and easy to import last year's returns. I also help my sister do her taxes using HR Block software as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
We have used H & R Block software for more than 10 years and have found both the instructions and format easy to follow and accurate. May sound strange but I look forward to preparing our taxes because the software makes it a very simple process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast