Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Met my needs, can't get excited about tax software
on May 25, 2024
Posted by: RichardDB
from WesterNY
Verified Purchase:Yes
Product worked as expected, which is all I ask. I have been using tax software for decades, so... One suggestion (though I suspect it isn't in your interest) at the end, let the user know they have 2 options to pay their taxes. When I had completed my taxes I was directed to a service to pay my taxes (3rd party, charged extra for the service). AFTER THAT, the program informed me I could also print a document and send it to the IRS with a check.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Michael_52
from Charlotte, NC
Verified Purchase:Yes
This is my Go To Tax Software each year. Very easy to use and very helpful.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BobDNC
from NC
Verified Purchase:Yes
I tried to submit tax return for 2 months and kept getting it rejected because software said government had not yet finalized green car credit. I checked and found this to not be true. The software was not compatible. I was told several times that the issue would be corrected within a week or so - to always be let down. I finally re-did taxes using TurboTax and submitted return with no problems.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MitchIstre
from Lufkin, TX
Verified Purchase:Yes
We purchase the software every year and we have never had an issue and comes with support, if needed. Will use next year also.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: COLMac
from Vicenza, Italy
Verified Purchase:Yes
Makes doing taxes easy and with automatic renewal even easier.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Old Man Max
from TN
Verified Purchase:Yes
After downloading I was able to transfer my information from my 2022 return with no problem. Entering 2024 data was very easy and calculations correct.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: bamawig
from Lower Alabama
Verified Purchase:Yes
The Federal information did not transfer correctly to the State return I recognized this and had to call the help line to guide me (over and hour on the phone) how to override information on the state form in order to file. I did not trust filing the state electronically so I had to print and mail the return. Very disappointing.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ej368
from Kansas
Verified Purchase:Yes
I've bought this package for the last ten+ years and have appreciated its performance each year helping me do taxes.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock