Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
So-so, easy to use, but excessive income inclusion
on April 15, 2026
Posted by: Subtlestang
Verified Purchase:Yes
Other tax software gives a completely different result, ending with H&R Block giving a
lower refund on federal and state, taking unnecessary. State tax refund should not have been figured in as income on my return.
lower refund on federal and state, taking unnecessary. State tax refund should not have been figured in as income on my return.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Dawei
from DC area
Verified Purchase:Yes
I continuely used for over 10 years, this software meet all my expectations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bob4455
from Florida
Verified Purchase:Yes
I have been using H&R Block Deluxe Software for several years, and intend to use it for several more. I especially like the feature that allows me to download brokerage house information directly onto the tax form.
Pros: Easy to import documents
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lars42026
from Maryland
Verified Purchase:Yes
This year’s software was buggy. Several times it replaced the payer’s name on the first 1099 I entered with the name from the second after I was done entering 1099s. It also deleted box 1 on a w-2 and in one case replaced box 1 on the first w-2 with the amount from box 1 on the second w-2 I entered. In each case I caught the buggy swap through error check or because the refund amount changed suddenly without explanation. Like I said, I found this year’s version buggy. Never experienced that in the past.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Cannot print Return
from Philadelphia
Verified Purchase:Yes
Though my order included a State e-file. Also it was impossible to print my Return. Not happy and would not purchase again.
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Generally very good. the check box where you say you have an IRS PIN should be BOLD. It is easy to miss, then the return is rejected.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Zeko
from Toledo, Ohio
Verified Purchase:Yes
Repeat customer for 10 years. Great software no issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brooklyn NY
Verified Purchase:Yes
I’ve been using H&R Block software for years to do my basic taxes. It’s easy to use and I like the fact that all my forms and returns are conveniently located in one place for quick retrieval. It makes doing taxes much less stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock