I have gotten tired of telling HR Block to make the user interface better for stock trades. Wasted my time. A simple "Next trade" click would have made the confirmation of trades so much better. Will try Turbo tax next year.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block for years and for some reason this year maneuvering was really confusing. I pulled up the 1040 to locate the AGI and took about 5 mins just to find it. I tried to find an explanation as to why the tuition was not allowed and had to go to IRS to get the info. There is an easy comparison to income vs. deduction and display a message for the software to handle.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
It was supposed to be for several returns, every time we began one, it would only be in read node.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I have been a user for years, it brings up your previous years to make filing easier, this is important with 1099's it is like a check list to follow to see if you entered all of your data
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast