I like being able to do my taxes myself. I do believe you're prices are getting too high. Taxes should not be inconveniently expensive to file. Government should be offering a package!!!
In the end, after constant updates, I could not submit my return until late.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I used to be a TurboTax user for years and switched to H&R when Intuit shot themselves in the foot with DRM. I really have no complaints other than the price. One of my kids used a much less expensive competitor this year and, based on their experience, I plan to switch next year.
Pros: Easy to prepare, Easy to import documents
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience