I have always used your product but after the connectivity issues on filing day I will be looking for a different product.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have had issues with this software. I will not buy next year
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have found the H& R Block Deluxe & State TAX software product generally most effective easy to use product for the Individual taxpayer. The price has been reasonable although it has gone up the last 3 years. I only in recent years have started electronic filing and feel they should have the government cover at least 6 free filings as that is what I have had in my household. Not to mention it would be nice if the State function could allow the same equal amount of free electronic filings too. Over the many years of use I have, I found at least 4 medium to major glitches not in the Tax Accuracy but in program software related functionality affecting timing and delays.
Pros: Easy to prepare, Easy to import documents, Fast