Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Kid2026
Verified Purchase:Yes
Easy product to work with from load to acquiring current updates to use and e-file.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
The basics are good, Wages, Social Security, interest, dividends, deductions. I was unimpressed and felt stranded by its lack of ability to handle the sale of an inherited house. There was no guidance on where to enter the information from a Form 1099-S for the sale. There was only limited help in handling the codes for adjustments on a Form 1041 K-1 related to the sale. It was also frustrating to have little help in filling out a 2210 for uneven income related to a potential penalty for underpayment of estimated taxes. I pay HR Block for help and guidance through the tax return; not to in a confusing way tell me to “go open the form, figure it out and then come back to the interview here”. I’ve used HRB software for many years and 2025 was the most frustrating tax season I’ve ever had.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Scamme Charging multiple times for tax rejection
on April 15, 2026
Posted by: Nks tax service
from Sacramento
Charging multiple times for tax rejection it charged me 5 times for 2 taxes. Scammers
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kimo412
from Pittsburgh, PA
Verified Purchase:Yes
Coming over from TurboTax after the discontinuation of It's Deductible and purchased the Deluxe + State. It did my taxes effectively but the interface needs lots of work. Clunky when switching between the interview and forms and often difficult, and sometimes impossible, to trace where a number is a form is traced to.
Dedcution Pro is useful and appreciate that it's integrated but could use more categories (suggest using the It's Deductible template that's not being used anymore!). Would be great to have Dedcution Pro pulled out and integratabtle so that deductions can be entered all year long and imported into the tax software (again, like It's Deductible used to perform).
Not nearly as polished as TurboTax but more affordable. Since I rely upon deduction tracking, I'm on the fence as to whether I'll come back for 2026 taxes.
Pros: Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: tonymister
from Travelers Rest, SC
Verified Purchase:Yes
Like the carryover from one year to the next for stock losses
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: menace951
from minnesota
Verified Purchase:Yes
It was easy for me to load software and import the previous years tax form. Everything went smoothly. I hope i did everything correctly.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 15, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nuke007
Verified Purchase:Yes
Better than TurboTax. For some reason on my Mac I have to click on a very specific part of the button for it to work.
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DAB091954
from 27526
Verified Purchase:Yes
Good except my scheduled payment to IRS was never processed...set up in tax pkg but never was processed....had to manually pay online at irs website....
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock