Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,268 Reviews)
Rating breakdown 149,268 reviews
5 Stars
97,767
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,661 out of
61,801)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Blacknight
from Utah
Verified Purchase:Yes
Used for years, simple to use especially if your paperwork is in order. This year some of the forms were delayed.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MikeB1737
from Michigan
Verified Purchase:Yes
The 2023 edition was one of your worst products in memory. I have been using your product and its predecessor versions since the MS-Dos versions. Never before I have seen so many errors in the Michigan state product and even in the federal 1040 product. You need a more robust quality control regimen.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: wtaylor125
from Parker, Texas
Verified Purchase:Yes
We pre-purchase every year so we ready as soon as our documents arrive.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: AC49
from Georgia
Verified Purchase:Yes
I have used this program for years and had no trouble using it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: StephieT
from Norfolk
Verified Purchase:Yes
I’ve been using H&R tax service ever since they got rid of paper filings. I’ve never had an issue and 99% of questions are answered in the app. I would recommend this product/service to anyone looking for quality tax services.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: TitaniumGamer
from Madison, WI
Verified Purchase:Yes
I've been using H&R Block software for over 10 years, and intend to continue using it. The interface is familiar every year, and it gets the job done. I have no doubt it finds me the maximum refund, with minimal effort on my part. I just wish it was a little cheaper and didn't charge so much for e-filing state return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Timekeep
from Arizona
Verified Purchase:Yes
HRB Tax Software is easy to use. It prompts you with relevant questions. Use it every year with no issues.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RayeN
from California
Verified Purchase:Yes
Kind of disappointed that it doesn't work with some major brokerage firms, such as Interactive Brokers, Moomoo. The stock transactions input section can be improved or streamlined.
Also, the font size could be be bigger or adjustable. So it would be easier on eyes.
Also, the font size could be be bigger or adjustable. So it would be easier on eyes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock